Transparency

We are committed to clear and open communication on all things related to costs, treatment plans, and processes. To give you peace of mind and certainty, we work with predefined service packages, which are agreed and detailed before any care, ensuring that you have a complete view of what each service and treatment includes.

Our goal is to keep you informed every step of the way, ensuring confidence in your healthcare decisions. In addition, we include medical insurance that covers possible complications, offering you an extra layer of security throughout your treatment.

Your trust and peace of mind are essential to us, which is why we make sure that all financial conditions are clear from the start, with no surprises, and with the guarantee that your well-being is always protected.

Payments made at our health center may affect the quoted price due to currency conversion at the time of the transaction. This means that the final amount in your local currency could vary due to exchange rate fluctuations.

For your peace of mind, we recommend:

  • Checking the current exchange rate with your bank before making payments.
  • Using payment methods that offer stability in currency conversion.
  • Consulting with our billing team if you have any questions about the conversion of your payment.

If you have any questions about our transparency policies and would like to receive a quote, please contact serviciosinternacionales@medicoexpressrd.com.

International Insurance

Our team can assist with verifying and coordinating international insurance coverage. We work directly with insurers to simplify the claims process and reduce administrative hassles.

For inquiries about insurance acceptance or assistance, please contact us by email at serviciosinternacionales@medicoexpressrd.com.

Payment Platforms

Medico Express offers flexible payment methods to make paying medical expenses convenient and hassle-free. We make sure the process is easy and transparent, allowing you to focus on your healthcare without financial worries.

Payment options include:

  • Local and international insurance
  • Credit cards
  • Bank transfers
  • Better by MTA
  • Cash

It is important that, if you choose to make a payment by credit card or bank transfer, you notify your bank in advance about the place, date and amount of the transaction to avoid any inconvenience or payment denials. This way, we ensure that your payment process is fast and seamless.

With our secure and transparent payment options, you can rest easily knowing that your medical travel experience is simple and hassle-free.

For assistance or to discuss your payment options, please contact us via email at serviciosinternacionales@medicoexpressrd.com.

Better by MTA

Better by MTA, a digital platform designed to simplify and improve the financial experience of medical tourists. Better by MTA arises as a response to the growing demand for fast, secure payment solutions adapted to the needs of international patients seeking trustworthy quality medical care abroad.

How does it work?

Better by MTA allows patients to make payments for their medical treatments through a secure and easy-to-use online platform. By registering, the user can access payment options adapted to their location and preferences, all managed through a system that guarantees the protection of financial information.

Benefits for Medical Tourists:

  • Security and Transparency: All transactions are protected with advanced encryption technology, which offers an extra layer of security.
  • Ease of Use: The platform is intuitive and available in multiple languages, making it easy to use for patients from different countries.
  • Multi-Currency Payment: Better by MTA allows patients to make payments in their local currency, avoiding conversion costs and simplifying the process.
  • Agility in Payments: Thanks to its fast and efficient interface, patients can make payments immediately, without complications or delays.
  • Solutions Tailored to Medical Tourism: With Better by MTA, medical tourists can manage their payments efficiently, from the initial consultation to post-treatment follow-up, ensuring that their medical care is done without financial inconvenience.

By using Better by MTA, patients can have peace of mind that their payment process is optimized, secure, and tailored to the needs of health tourism.

To learn more about Better by MTA, visit better.medicaltourism.com.

Contact us

For more information on how we can help you, please contact our international team by email at serviciosinternacionales@medicoexpressrd.com.